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Patients

Our promise is that your vision is our vision.

From your first visit to many years of care.

Timeline

What to expect

The day of your visit

Complete the patient information forms that were emailed to you. Have your medical insurance card with you to check in. Bring your glasses and current contact lens info along with an updated medication list. Upon arrival, call from the parking lot before coming in to let us know you are here and how we can help today.

Patient Form (PDF)Eye Teaming Checklist (PDF)
Girl checking in at Family Vision Care of Richmond
Vision Plan Information

Name of vision savings plan and medical health insurance plan, if you are planning to use a benefit during your visit. Full name, date of birth, and insurance subscriber's info, if different. If insurance subscriber is different than patient, provide info listed above.

Girl providing vision plan documents upon arrival
Eye Care Exam

During your exam you'll receive an interactive vision exam, comprehensive eye health assessment, discussion of visual concerns, and a prescription analysis.

Girl putting on contacts
Specialty Care & Products

We enjoy bringing our patients the specialty care they need, all under one roof. You will benefit from our full range of specialty eye care services and products. Let us help maximize your vision.

  • Routine Primary Eyecare
  • Emergency Medical visits
  • Full Service Optical Department
  • Full Service Contact Lens Department
  • Myopia Management
  • Specialty contact lenses
  • Pediatric eye care
  • Glaucoma care
  • Low vision services
  • Cataracts Surgery Co-management
  • LASIK Co-management
  • Dry Eye Treatment
  • After Hours Emergency Care
  • Vision Therapy and Vision Training
More About Specialty Care
Pediatric eye care
Our frame collection
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Group photo of the Family Vision Care of Richmond Doctors.
About us

For the past century, we have served Richmond’s families.

We enjoy bringing our patients the specialty care they need, all under one roof. You will benefit from our full range of primary care and specialty eye care services and products. Let us help maximize your vision.

47 years

Of experience

63+

Daily patients

6446

Positive reviews

3 Minutes

To get scheduled
Family Vision Care of Richmond

Frequently asked questions

Eye Care

We gladly unconditionally guarantee* our frames and lenses, even if the dog chews on them, against breakage of any kind for any reason for 12 months. We will repair or replace the frames and/or lenses with a co-payment of $25.00.
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You’re also entitled to complimentary adjustments, nose pad replacements, tightening of screws along with basic frame alignment care.
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* Guarantee may vary according to insurance, union, or vision care plan. Your guarantee does not cover loss or theft. Your guarantee does not cover Costa, Maui Jim, or Oakley. In the event you need to utilize your guarantee, you must return your old lenses and/or frames.

Select your frames after your appointment or stop by another time. Just call from the parking lot when you get here so our Opticians will know you are coming in.

Whether you are new to contacts and are looking for the convenience of daily disposables or an experienced contact lens patient transitioning to the precision optics of multi-focals, our contact lens team will provide the care you need to determine the contacts that best match your lifestyle.

Have an up to date and valid outside prescription but like our frames? No problem. We fill external glasses prescriptions.

Giving Back

We partner with many organizations to deliver eye care and eyeglasses to people living in communities with limited access to proper eye care.

We help our patients donate their gently used glasses to patients in Haiti, Honduras and other international areas.

We regularly volunteer with the Goochland Cares, Crossover Healthcare Ministries, Caritas, Special Olympics, Friends of Barnabas, and other local charities.